Common Errors in Using the ShareYourFans™ Assistant Bot for Telegram for ShareYourFans™ Drops and How to Fix Them
The ShareYourFans™ Assistant Bot for Telegram is designed to streamline drop management for creators, assistants, and administrators. However, users may sometimes encounter errors due to misconfiguration, missing permissions, or incorrect command usage. This guide covers the most common issues users may face when using the bot and provides troubleshooting steps to resolve each one.
Errors During Drop Submission
Errors in drop submission are often due to issues with the formatting, missing elements, or incorrect usage of commands:
- Error: “No photo was uploaded.”
- Cause: A photo is required for drop submission.
- Solution: Attach a photo to your message before submitting the drop.
- Error: “No caption was provided.”
- Cause: A caption is required for a valid drop submission.
- Solution: Include a caption with your photo and ensure it follows the group’s drop guidelines.
- Error: “Do not include https:// in your caption.”
- Cause: Including “https://” in links within captions is prohibited for drop submissions.
- Solution: Remove “https://” from the link in your caption and format it as platform.com/username.
- Error: “Your caption does not include a fansly.com or fans.ly link.”
- Cause: The required platform-specific link is missing.
- Solution: Ensure the caption includes a link to the platform relevant to the drop (e.g., Fansly). Verify that the link is correctly formatted.
- Error: “Do not edit your old message.”
- Cause: Editing a previous message instead of sending a new one disrupts the drop process.
- Solution: Send a new message with the corrected content instead of editing old submissions.
Errors Related to Screenshot Submission
Errors may also occur when submitting screenshots for drop verification.
- Error: “Please upload all of your screenshots for the profile.”
- Cause: No screenshots were uploaded.
- Solution: Attach all required screenshots for the profile and submit them as directed. Verify that you’re submitting screenshots for the correct profile.
- Error: “Looks like you need to set your timezone in order to turn in screenshots.”
- Cause: The user’s timezone is not set, which is required for screenshot submission.
- Solution: Set your timezone on the ShareYourFans™ website in the account settings. This only needs to be done once and will be saved for future submissions.
- Error: “Your screenshots have NOT been submitted. You did not upload any screenshots.”
- Cause: No screenshots were attached during submission.
- Solution: Make sure to attach all required screenshots and resubmit with the /ss command.
General Errors and Unknown Issues
For errors that don’t fit into specific categories, follow these general troubleshooting steps:
- Error: “An unknown error occurred. Please contact @syftechsupport for assistance.”
- Error: “Oops! 🙊 Something went wrong… But don’t worry, we can fix it!”
- Cause: A generic error message when the bot encounters an issue.
- Solution: Try doing it again. If the issue persists, reach out to our support team for help.
Additional Tips for Preventing and Resolving Common Errors
To minimize errors and streamline the use of the bot, follow these additional tips:
- Use Correct Formatting Always verify the format of commands, links, and captions to prevent submission errors.
- Avoid Editing Messages Instead of editing a previous message, always send a new message to update content.
- Double-Check Group State Check if the group is in the correct state (open, closed, scheduling, or networking) before submitting drops or screenshots on the ShareYourFans™ web site.
- Set Timely Reminders For drops and screenshot submissions, set reminders for deadlines to ensure timely participation.
- Contact Support if Necessary If an error persists or is not covered here, contact support for further assistance.
By following these guidelines and troubleshooting steps, you can resolve most errors with the ShareYourFans™ Assistant Bot for Telegram and ensure a smooth drop experience. For more detailed information on specific errors, refer to other HelpKit articles linked in this guide.
Let us know if there’s anything else you’d like help with, and happy dropping!